How can we help you?

Our customer service is happy to help you!

When will my order be delivered?

Here’s what to expect once your order is placed:

Please note: Delivery times are estimates and may be affected by carrier delays, public holidays, high order volumes, or extreme weather conditions.

What can I do if my item (or part of it) is damaged?

If you receive a damaged or incorrect item, please contact us within 7 business days of delivery and include clear photos of the issue.

Once reviewed, we will provide instructions for return or offer an appropriate resolution.

Can I return my item(s)?

Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.

Customer Care

Find helpful information about shipping, returns, and our story.